Customer Support
Context Help
If you feel lost inside our
hosting Control Panel, the first step you should take is to click the Help button, which is visible on each and every page. A context menu will show up. It includes elaborate information about all the actions that you can carry out on the given page. Each pop-up menu appears on the very same page so that you can quickly return to your work.
Video Tutorials
We have a vast variety of instructional video clips describing how to work with our web
hosting Control Panel. They're designed for those of you who would like to see how things are getting done rather than just reading articles. Thus, everyone can swiftly get to know our Control Panel by merely watching our step-by-step tutorial videos.
F.A.Q.
If you can't find the solution you searching for, examine our comprehensive FAQ section, which covers questions asked by actual customers and provides practical solutions. We constantly update our FAQ section with new articles in order to embrace all the new additions and innovations associated with our
hosting platform.
Ticketing System
If you still can't discover the solution you need in the Frequently Asked Questions section either, you can touch base with our great team of tech support engineers available 24/7 and eager to assist you with any problem. Each support ticket you send will be responded to within sixty minutes (the average ticket response time is about twenty minutes), so you will not have to wait a long time to get your question answered.